How it works
Four simple steps
- 1You send a request
- 2We contact you
- 3We run diagnostics
- 4We repair and return your device
- 1Request
- 2Technician assigned
- 3Technician arrives
- 4On-site repair or delivery to service
Frequently asked questions
How much does diagnostics cost?
Diagnostics pricing is listed in the Prices section. The exact repair cost is confirmed after diagnostics, before any work starts.
How long does a repair take?
It depends on the fault and part availability. After diagnostics we give you an estimated timeframe.
Can I call a technician to my location?
Yes. A technician visits homes, offices, shops and organizations. Use the "Call a technician" button to send a request.
Do you repair printers at my home?
Yes, in many cases a printer can be diagnosed, set up or cleaned on site. For complex faults we take it to the service center.
Can you refill a cartridge?
Yes, we refill laser and inkjet cartridges, clean them and check print quality. We also replace the chip, drum or wiper blade when needed.